Transform the relationship with your users, creating fluid connections through the channels of greatest adoption by the population
Increase contactability
Facilitates data collection and updating, with direct and personalized messages
Create an automated channel
Personalize your messages to the right segment through notifications and engagement
Facilitates processes
Enable flows for your users' procedures and requests, through channels available 24/7
Place your financial products
Offer your products through conversational channels to new and existing customers
Portfolio collection
Send notifications reminding you of payment dates and accept them through conversational channels
Consolidate a data flow
Allows the transfer of information from multiple sources
Direct impact on the Product placement, portfolio collection and process automation
Create your own channel to communicate with your customers in a personalized way
Get updated data from your users easily, quickly and safely
Solve documentation or other requirements 24/7
Offer a user-friendly experience at checkout through a high-adoption channel like WhatsApp
Transfer information from multiple sources
As a pension fund manager, it has a large number of senior citizens among its users and is looking for a method so that they can complete the survival report without leaving home. The challenge is to improve customer service, in a scenario where the opening of face-to-face service points is not economically viable…
The client began the process of automating conversational channels in 2019. Since then, the channel has been developing positively in the market, with significant opportunities for improvement in dependence on the call center and some processes that were carried out manually…
Leading brand faces a challenge from the pandemic, the purpose of its creators during confinement; to overcome the months of restriction in which restaurants could not serve in person, without having to lay off people from their team...
Typically, the insurance category is a complex process, leading users to complete a lot of paperwork and procedures to complete their applications. Additionally, insurance is regulated and must comply with the regulations of each country.
Donut brand seeks to understand the consumer and the motivators that lead them to make a purchase. The famous donut chain is characterized by deepening the relationship with its customers by generating the best experiences…
Bayer Crop Science is constantly innovating and seeking to serve farmers in the region in a way that is agile and generates the least possible friction. The vast majority of farmers are located in hard-to-reach areas, so they have little or no technical advice, which is often necessary to maximize their productivity.
“We are not WhatsApp experts. We are experts at making pizza, so our focus is on what we know how to do, in that sense we know we have someone to rely on.”
Head of Marketing and Sales Central America DFSI
“Yalutec has been a key piece in this construction. It has the capabilities, it is a provider focused on the digital channels niche with integration capabilities that provide time to market and it is definitely a partner with openness to build and scale conversational commerce.”
CTO Monge Group
“Yalutec and Yalo have been a great strategic partner in this process and we believe that the initial results obtained have been achieved thanks to the support and consultancy they provide us.”
Digital Farming Strategy Lead Bayer Crop Science
Looking to better understand our service? These answers may help clear up your doubts
Yalutec's methodology includes 3 stages for conversational channels
If a WhatsApp channel does not meet user expectations in terms of service, it will not have the expected return, which is why the experience must be integrated with yumpii, digital commerce manager, and migo as payment facilitator.
Yalutec has developed a methodology that helps companies identify objectives and achieve the goals set for the conversational channel.
We are experts in creating successful user experiences in conversational channels, with integrations to the systems that the company already has to generate the data required by our clients.
We have an ecosystem of solutions that allow you to have automated flows and conversations specifically designed to meet user needs.
We also integrate yumpii, a digital commerce management platform, which dynamically communicates products, prices, offers, branches and other data required to make an effective sale.
We also provide our clients with an omnichannel payment facilitator optimized for conversational channels, migo.
Impacted industries
Portfolio of strategic allies
Our mentions in different media
We organize and participate in events
Virtual Conversational Commerce Events
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