Empowering +120 companies in Latin America

Transform the way you relate to your users

Digital solutions to increase sales and improve engagement

Banking & Insurance QSR Retail B2B Other markets

Banking & Insurance

We transform the relationship between banks and insurers and their users
+70%
of automation
We contribute to the design of data flows to achieve use cases with impact on product placement, portfolio collection and process automation.

QSR | Restaurants

We promote the digital sales strategy of restaurant chains
+30%
of conversion

Create personalized user experiences with 24/7 support on digital channels. Boost sales and customer loyalty

Retail

We increase loyalty, recurrence and sales with conversational channels

+30%

of conversion

We boost your business with convenient sales experiences on digital channels with high adoption by the population

B2B

We maximize the work of the sales force through digital solutions
+100%
of automation

We generate commercial experiences for the personalized attention of retailers 24 hours a day, 7 days a week.

Other markets

Boost sales and engagement with our digitalization consulting
+30%
of conversion

Our experience allows us to offer customized and effective solutions that adapt to the specific needs of each industry, thus guaranteeing optimal results and the satisfaction of our clients.

Maximize your digital presence with our advice

We are experts in creating exceptional user experiences in conversational channels, driving sales and engagement

We support +120 large companies from Latin America

Transform your digital business with our methodology

We create ecosystems of digital solutions to generate connections through conversational channels

10x

Conversion above e-commerce

90%

WhatsApp adoption by the population 

96%

On sales without human contact via WhatsApp

Automate your sales processes

Increase your users' satisfaction

Integrate service agents in times when AI is unable to respond

Implement loyalty programs

Create business activities and loyalty programs. Get your customers to make recurring purchases

Improve your
digital channels

Enable your users' authentication with simple and secure experiences

Explore the advantages of conversational commerce

Create a virtual store to present and communicate the main features of your products and services

Makes payments easier

Offer multiple payment methods so your users can select the one they prefer

Strengthen your
digital strategy

It has a team of advisors for a successful implementation and market launch of the solution.

Digitize your relationship with your users!

Talk to one of our consultants and start implementing our conversational commerce solutions

Success stories in conversational commerce

Banking and Insurance

Pension fund administrator

30%

Survival reports are generated through WhatsApp

76%

Of users complete their procedures through WhatsApp
QSR | Restaurants

Fried chicken brand from Central America

98%

About WhatsApp channel automation

59%

From conversion to conversational channels

94%

Impact on call center resource optimization
QSR | Restaurants

Leading crepe restaurant in Colombia

32%

Conversion rate via WhatsApp

99%

On sales channel automation

1.4

Monthly recurrence
Banking and Insurance

Guatemala Insurance Company

46%

Completion of payments on the channel

70%

Channel automation

15%

Increase in policy payments month to month
QSR | Restaurants

Donut brand

41%

About WhatsApp channel automation

95%

Increase in conversions through WhatsApp
Other markets

Bayer Crop Science

48K

Farmers are users of the WhatsApp channel

71%

Net Promoter Score

41%

Procedures or queries completed

“We are not WhatsApp experts. We are experts at making pizza, so our focus is on what we know how to do, in that sense we know we have someone to rely on.”

Ignacio Hernandez

Head of Marketing and Sales Central America DFSI

“Yalutec has been a key piece in this construction. It has the capabilities, it is a provider focused on the digital channels niche with integration capabilities that provide time to market and it is definitely a partner with openness to build and scale conversational commerce.”

Jean Pierre Quesada

CTO Monge Group

“Yalutec and Yalo have been a great strategic partner in this process and we believe that the initial results obtained have been achieved thanks to the support and consultancy they provide us.”

Santiago Lara Millard

Digital Farming Strategy Lead Bayer Crop Science

Ecosystem of digital solutions

Conversational Commerce Platform

Digital Commerce Manager
Digital Payment Facilitator
Allies according to the needs of your company

News

We are a benchmark in technology and innovation

Here are some of the news we have been featured in

Bloomberg Line
Conversational digital payments take off thanks to startups like Yalutec
The Economist
The Interview | New trends in c-commerce
Central America Economy
New payment alternatives
IN
Yalutec was created to support companies in innovation and digital transformation processes
Yeah
Trends Magazine Guatemala
Conversational Commerce, the new way to build relationships between companies and their customers
The Economist
More digital financial services

A Latin American company with operations in 12 countries

Frequently Asked Questions

Conversational commerce is the empowerment of consumers to make purchasing decisions, acquire products or services, and make transactions through messaging applications.
  • Yalo and Yalutec are companies that complement each other.
  • Yalo offers a platform that allows companies to automate conversations between their customers.
  • Yalutec advises and supports companies to have a conversational commerce channel. It also complements its experience with solutions such as yumpii, which allows for the administration of commerce, dynamically communicating products, prices, branches and other information necessary to make sales in digital channels. 
  • We also enable businesses to facilitate payments for their users through migo, an omnichannel platform for digital payments.

Yalutec's methodology includes 3 stages for conversational channels

  1. Diffusion, which is when we start using the channel and spreading its existence among a close circle.
  2. Stability, we are working on adjusting the experience to make it optimal for users 
  3. Scalability: at this stage the number of users grows, but a roadmap is also drawn up to mature the functionalities and the service that the conversational channel provides to users.

If a WhatsApp channel does not meet user expectations in terms of service, it will not have the expected return, which is why the experience must be integrated with yumpii, digital commerce manager, and migo as payment facilitator.

Yalutec has developed a methodology that helps companies identify objectives and achieve the goals set for the conversational channel. 

We are experts in creating successful user experiences in conversational channels, with integrations to the systems that the company already has to generate the data required by our clients. 

We have an ecosystem of solutions that allow you to have automated flows and conversations specifically designed to meet user needs.

We also integrate yumpii, a digital commerce management platform, which dynamically communicates products, prices, offers, branches and other data required to make an effective sale.

We also provide our clients with an omnichannel payment facilitator optimized for conversational channels, migo.

  1. WhatsApp Web is the feature to share the WhatsApp application from your mobile phone to your computer. This applies to both the personal application and WhatsApp Business.
  2. WhatsApp Business is the WhatsApp application developed for the small business segment. A maximum of 4 people can be connected through the same telephone number.
  3. WhatsApp Enterprise is the option developed by Meta for companies that need to connect with their clients or users in a deeper way.
    • It allows you to integrate with company data, make push notifications, and create flows that reduce friction with users.
    • Through WhatsApp Enterprise, Yalutec offers yumpii, a commercial administrator that dynamically communicates information about products, prices, branches, etc.
    • Also in the WhatsApp Enterprise application, companies can process payments through migo, an omnichannel platform for digital payments.

Still have doubts?

Get in touch with our team and we will answer your questions.

Products

Ecosystem of solutions

Allies

Portfolio of strategic allies

News

Our mentions in different media

Events

We organize and participate in events

Webinars

Virtual Conversational Commerce Events

Frequently Asked Questions

Find the answer you are looking for